With over 30 years’ experience, I specialise in HR leadership, people strategy, and organisational growth across hospitality, healthcare, retail, and the charity sector.

I began my career in hospitality, managing bars, kitchens, and restaurants with Whitbread and The Restaurant Group before joining Coffee Republic, where I moved into HR during a period of rapid growth in the UK’s high street coffee sector.

Healthcare Leadership: Barchester Healthcare

I transitioned into healthcare with Barchester Healthcare, one of the UK’s leading care home providers. While initially seen as a surprising move, the operational and HR challenges, shift work, tight margins, and employee engagement, were highly transferable.

As HR Director for over 10 years and Marketing Director for five, I played a key role in scaling the organisation from:

• 70 to 200+ care homes
• 3,000 to 17,500 employees

During this period, Barchester became the first care home group to be named a Sunday Times Best Big Company to Work For, achieving this recognition six times.

Further Leadership Roles

Following Barchester, I held senior HR roles at:

• Bright Horizons (early years education)
• City & County Healthcare (domiciliary care)

In 2018, I transitioned into consultancy, supporting organisations across multiple sectors.

HR Consultancy Services

I deliver tailored HR consultancy and people strategies for businesses in:

• Hospitality
• Retail
• Healthcare
• Charity sector
• Manufacturing and logistics

I work closely with leadership teams to design simple, effective people plans and support their successful delivery, from strategy through to implementation.

A Practical, Collaborative Approach

My background as an operator, HR Director, marketing leader, trustee, and Board advisor enables me to take a holistic, commercially focused approach.

I prioritise:

• Understanding each organisation’s unique challenges
• Building collaborative partnerships
• Delivering practical, results-driven HR solutions

As one client put it:
“I forget you’re a consultant—you just feel like part of the team.”

Outside Work

Outside of consulting, I enjoy film, spending time with family and friends, and supporting Leeds United.

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