Why wellbeing in the workplace needs to be top of the agenda in 2024

January, the time for healthier habits and setting goals for the year to come. Beyond personal resolutions, it’s also the perfect time for employers to take a look at the wellbeing of their workforce, and review whether their wellbeing programme is robust enough to support them throughout the coming year. In this blog post, we will discuss why workplace wellbeing should be a priority for employers and what initiatives could be implemented to kick start a healthy and prosperous 2024.

Why focus on wellbeing?

With 35.2 million working days lost during 2022/23 due to work-related illnesses, wellbeing in the workplace should be at the top of the agenda. Stress, anxiety or depression, and musculoskeletal conditions were the main reasons why sick days were being taken, so it’s clear to see why investing in the physical, emotional and mental health employees can benefit not only the people, by creating a healthier culture, and improving employee morale and engagement, but also the performance of the business.

A strong focus on wellbeing also sets a business apart as an employer of choice. It helps attract top talent and retain valuable employees who seek a supportive work environment.

Gather the evidence

Staff surveys can be a great way to gather feedback and find out how employees are doing, what’s important to them, and what their wellbeing needs are. The results can be used to form a wellbeing strategy, and tailor-made initiatives can be put into place. Inevitably, needs change, and what works for some, may not be suitable for others, so regular reviews identify where tweaks need to be made, or other options need to be looked at.

The frequency of employee absences offers a valuable insight into their health and wellbeing, yet it’s essential for employers to look holistically and delve deeper, for example, keeping a look out for any signs of presenteeism or leaveism. Presenteeism is when employees feel pressured to be present at work(physically in the office or remotely), despite being ill. On the other hand, leaveism is where people are using their leave time for things other than a break from work, such as working during annual leave. This could be due to issues with workload management, a lack of work-life balance, or an environment where taking time off is discouraged or not effectively supported. Both presenteeism and leaveism can indicate underlying issues with workplace culture and employee wellbeing.

What health and wellbeing benefits can be offered?

Once the needs have been identified, there are various wellbeing initiatives that can be put into place:

  • Employee Assistance Programme (EAP) – Offers support and practical advice on health and wellbeing and financial issues, and many also have access to free counselling services.
  • Wellness Programs – Initiatives promoting physical activity, healthy eating, stress management, and overall wellbeing.
  • Family-friendly Policies – Examples being maternity and paternity leave, parental leave, and policies around flexible and hybrid working to help promote a better work-life balance.
  • Occupational Health Support – practitioners who focus on health and wellbeing in the workplace and can support with adjustments and returning to work after long absences.
  • Health Promotion Benefits – Gym memberships, for example, or free healthchecks
  • Health Insurance – provides access to healthcare for a wide range of illnesses and conditions, depending on the level of cover.
  • Education and Training Resources – workshops or resources on health-related topics like nutrition, stress reduction, weight-loss, to raise awareness and to encourage self-care.

The role of line managers

Line managers play a pivotal role in managing wellbeing in the workplace. Effective managers actively engage with their team, developing relationships, demonstrating empathy and understanding, and encouraging open communication. They are in a position to spot potential early warning signs, and can support with any adjustments that need to be made, and signpost to resources or professional services that may need to be accessed. Their leadership sets the tone, so it’s key that they understand the impact their management style can have on people, and that they are demonstrating the behaviours that promote a positive team culture.

To prepare managers, it’s important to provide them with regular training and support to deal appropriately with health and wellbeing issues, and to ensure they are aware of relevant policies and procedures that are in place.

The role of employees

Health and wellbeing initiatives are only going to be beneficial if employees participate, and also understand the importance of looking after themselves and adopting a healthier lifestyle.

Regular communication can help encourage this, and also involving the team in shaping the wellbeing strategy by gaining feedback or more directly by inviting people to become Wellbeing Champions.

By bringing health and wellbeing to the forefront, looking at the evidence, and taking an holistic and integrated approach, organisations can develop an effective strategy based on the needs of the workforce. This can help improve employee engagement, wellbeing, and morale, and lead to better productivity for the business.

If you’d like more advice or support on how to approach wellbeing in the workplace please drop us a note here today and we’ll set up an initial chat.

Navigating Alcohol Conversations in the Workplace


Addressing sensitive topics like alcohol consumption with employees requires empathy, understanding, and clear communication. This post explores the importance of an open dialogue surrounding alcohol use in the workplace, guiding managers to approach conversations tactfully and supportively:

  1. Recognising the Role of Employers:
    Managers play a crucial role in fostering a supportive workplace culture. Acknowledging the impact of alcohol misuse on peoples’ wellbeing and work performance is the first step towards creating an environment where employees feel safe discussing such matters.
  2. Understanding the Signs and Impact of Alcohol Misuse:
    Being aware of signs indicating alcohol-related issues and understanding their impact on productivity, absenteeism, and overall wellbeing is vital. This knowledge enables employers to intervene appropriately and offer support. The first warnings signs you could notice are some (or all) of the following:
    • increasingly being late to work or absent, particularly following a pattern… Fridays or Mondays for example.
    • preoccupied and not able to focus
    • erratic behaviours such as speaking loudly and excessive laughing
    • arriving at work or returning after lunch smell of alcohol
    • neglecting appearance
    • excessive use of chewing gum/mouthwash
    • noticeable shaking/tremoring
    • a change in personality, perhaps more anxious, depressed or lacking in self-esteem.
  3. Approaching the Conversation:
    As a manager, it may feel daunting having to approach a person who you suspect may have a problem with alcohol, however, it’s essential to deal with the situation promptly, and book a meeting as soon as possible. It’s okay to have someone with you for reassurance, but no more than one to avoid the person feeling victimised. Prepare beforehand, gathering evidence and also resources that could support the person going forward.
  4. Things to keep in mind during the conversation:
    • Expect that the person may become defensive or even angry, and be in denial about the issue
    • Open the meeting with a supportive comment. “Are you ok?” or, “How are you? I’m a bit worried about you.” helps set the tone of support rather than challenge.
    • Present the facts, for example, “we smelt alcohol on your breath when you returned from lunch”, and show the impact that alcohol is having or may have on their work, and on their colleagues
    • Recommend that the person seeks help from a GP, and also provide resources such as counselling services, Employee Assistance Programs (EAPs), or information about local support groups. This support demonstrates a commitment to helping employees overcome challenges related to alcohol use
    • Discuss any adjustments that could be made to support the person in the workplace
    • Above all, the focus should be concern for the employee’s wellbeing, emphasising support, empathy, confidentiality and a non-judgmental approach to encourage openness


Conversations about alcohol use in the workplace require sensitivity and empathy. Whilst employers and managers may feel full responsibility for the employee’s wellbeing, it’s important to remember that the person also needs to acknowledge and face up to their problem, and the role of the manager is to support them, alongside specialist help to take the first steps in their road to recovery.

If you’d like more advice or support on how to have sensitive or difficult conversations with people in the workplace, please drop us a note here today and we’ll set up an initial chat.

It’s okay to disagree

“Peace is not the absence of conflict, but the ability to cope with it” Mahatma Gandhi

This week is World Wellbeing at Work Week. 

With many of us spending much of our week working, the environment and relationships within the workplace can have a huge impact on our wellbeing. If we’re lucky, this is mostly positive, however, conflicts can arise due to personality differences, failures in communication, or simple misunderstandings. These can lead to people feeling stressed or even bullied.  

When left unchecked, these conflicts have the potential to escalate and negatively impact the productivity and wellbeing of those involved. In this post, we’ll share some tips, techniques, and strategies for addressing conflicts in the workplace helping to create a sound and peaceful work environment. 

  1. Develop and Communicate Clear Policies and Procedures: 

Having a clear Dignity at Work policy in place which is communicated regularly to employees will raise awareness of the behaviours that are expected, and those which will not be tolerated. This sets the clear expectation of an environment that embraces respect for one another.

  1. Know Your team and Encourage Open Communication: 

By understanding your team, you’ll better appreciate any personal challenges that may be impacting them and identify potential disagreements. Promote open communication and be approachable as a line manager to ensure that your teams feel comfortable sharing their concerns without fear of reprisal. 

  1. Intervene Early and Quickly: 

Be alert to any signs of potential tensions and challenge any unfair treatment. Take prompt action to facilitate the resolution of conflicts in a positive and proactive way. Create a safe space for discussion, listening objectively to all parties, and showing empathy, which will encourage employees to be open about any problems and help identify the root of the issue.  

Bringing the people involved together in a facilitated meeting can help them find common ground and encourage them to find a way forward. Prevention is better than cure, so tackling low-level tension at the first sign of conflict can avoid something bigger needing to be dealt with later. 

  1. Follow-up: 

It’s important to check-in regularly afterwards to gauge how the parties are, and to ensure the issue has been resolved.

  1. Be a Role Model 

One of the most effective ways to manage conflict in the workplace is to lead by example. Be aware of how you interact with your employees and model the kind of behaviours you would like to see. Ensure that you are respectful, approachable, and consistent in your interactions with others and are demonstrating the values of the business. By doing so, you can set a positive example for others to follow.

Whilst the aim is always to resolve any kind of conflict early and informally, occasionally, a more formal approach will be necessary, and it’s important to recognise at what point this is, and to seek help to navigate the process when needed.   

“The number one goal in resolving conflict is to make sure both sides maintain their self-esteem. Resolving conflict is rarely about who is right. It is about acknowledging and appreciating differences” Thomas Crum

At Kestrel HR, we can provide you with the guidance, tools and support on this and all your other people issues, so contact us today for a complimentary, no obligation conversation. 

Thanks for reading!